Kaili Hotel - Shenzhen

2027 Jia Bin Dong Rd, Shenzhen, China, 518001show map
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Rooms and Guests
2Guests1room
Highlights
8
FabulousBased on  182 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in China

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Overview

Kaili Hotel offers a quiet accommodation in a downtown area of Shenzhen. The hotel opened its doors in 1989 and was remodeled in 2008.

Major Shenzhen sights, such as Central and Luohu Port are located nearby. A metro station as well as Guomao subway station are not far from the hotel.

Set next to golf courses, restaurants and a stadium, this hotel also offers an outdoor heated swimming pool, an indoor heated pool and a ballroom on site.

A 40-minute drive will take guests to Hong Kong International airport.

Rooms

Kaili Hotel features 145 rooms across 9 floors. They are outfitted with soothing decor.

Eat & Drink

Residents can have breakfast in the breakfast lounge. The hotel’s small restaurant serves a variety of Chinese dishes. Guests can try tea, coffee and refreshments served in the terrace bar. The bakery Open Rice is around 200 meters away.

All visitors are offered a full breakfast for a fee. 

Services

Kaili Hotel offers a designated smoking area, a safety deposit box and a barber shop as well as computers, a meeting room and printers for business guests.

Relax

Treatment facilities feature Turkish steam bath and water massages. The hotel provides table tennis and chess for an active pastime.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2008.  Number of floors:   9.  Number of rooms:   73.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage

Luggage storage

Locker room

24-hour services

24-hour check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Cafe

Coffee shop

Shuttle

Airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor heated swimming pool

Indoor heated swimming pool

Sports & Fitness

  • Fitness centre
  • Billiard tables
  • Table tennis

Services

  • Airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Package/Parcel services

Dining

  • In-room breakfast
  • Restaurant with air conditioning
  • Fine dining
  • Cafe
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Public address system
  • Computer rental
  • Printers
  • Fax/Photocopying

Children

  • Game room

Spa & Leisure

  • Outdoor heated swimming pool
  • Indoor heated swimming pool
  • Sun loungers
  • Ballroom
  • Karaoke
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage
  • Library

Room view

  • City view

Room features

  • Air conditioning
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Terrace
  • Wardrobe
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Free toiletries
  • Lighted makeup mirror

Self-catering

  • Refrigerator
  • Electric kettle

Media

  • Cable/ Satellite television
  • Direct dial telephone
  • Local calls
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 2 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 12 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Shenzhen International Trade CentreShenzhen International Trade Centre400 ft
Jianingna Youyi SquareJianingna Youyi Square1000 ft
Jiulong SquareJiulong Square2000 ft
Shenzhen Railway Station LuohuShenzhen Railway Station Luohu3300 ft
Shenzhen King Glory PlazaShenzhen King Glory Plaza400 ft
Dongmen, Laojie Pedestrian StreetDongmen, Laojie Pedestrian Street2000 ft
The MixC Shopping Mall The MixC Shopping Mall 3000 ft
Luohu Commercial CityLuohu Commercial City3300 ft
Guomao StationGuomao Station700 ft
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Open Rice (___)Open Rice (___)600 ftNo.4025 Jiabing Road, Luohu District
Bollywood CafeBollywood Cafe800 ft2055-1,XiLong builiding,renmin south rd,luohu,
The BrewhouseThe Brewhouse800 ft3018 Nanhu St
Pizza Hut (Jin Guanghua)Pizza Hut (Jin Guanghua)1000 ftRenMin South Road 2028, JinGuangHua Plaza b1 Floor 100-105
Kcal Division (Renmin Road)Kcal Division (Renmin Road)1000 ftRenMin South Road 2028, JinGuangHua Plaza b2 Floor 033a
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Shenzhen Wenjindu PortShenzhen Wenjindu Port5000 ft
KingKey 100 and KK Shopping MallKingKey 100 and KK Shopping Mall4600 ft
Shenzhen StadiumShenzhen Stadium2.6 mi
Shenzhen MuseumShenzhen Museum1.2 mi
Shenzhen Art MuseumShenzhen Art Museum2.7 mi
Science Museum StationScience Museum Station1.6 mi
Yannan StationYannan Station1.8 mi
Huaqiang North StationHuaqiang North Station2.2 mi
Huaqiang Road StationHuaqiang Road Station2.3 mi
Lok Ma ChauLok Ma Chau3.7 miNorth District, New Territories
Shenzhen Convention and Exhibition Centre Shenzhen Convention and Exhibition Centre 4.0 miNo.6007 Shennan Avenue, Futian District
COCO ParkCOCO Park4.3 miFuHua SanLu 269Hao cocopark Jin XingHe GuoJiHuaYuan
Wutong MountainWutong Mountain6.3 miMaozai Village, Yantian District
He-Xiangning Art MuseumHe-Xiangning Art Museum8.9 miOverseas Chinese Town, Nanshan District
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Getting around
Airports
Shenzhen (SZX)21.0 mi
Train
Shenzhen Railway Station Luohu3700 ft
Lok Ma Chau Station4.0 mi
Underground
Guomao Station1000 ft
Science Museum Station1.7 mi
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Reviews
7.8
FabulousBased on  182  reviews
  • 10.0
    Exceptional

    Good location. From Hong-Kong to this hotel it only takes 3 minutes by taxi. And they have a free shuttle bus at Luohu border. My room was big and clean.

  • 5.4
    Guest rating

    The price was reasonable given the location in central Shenzhen.

    The lobby and rooms do not match up with the stars of this Hotel. The furniture is worn out. The Spa associated with this hotel is a reap off. There is a claim in the elevators for a free spa session etc but the Spa people just ignore it and pretend they do not understand what you ask them.

  • 8.8
    Superb

    The English lanbguage knowledge of all the staff at receoption/concierge and the speed of executing check-in and also check-out...very convenient location for a shopping and spa/massage (in-house) week-end

  • 6.6
    Good

    Good location. Clean room. Large room.

    Don't let the doorman sign you up for a car to the airport.

  • 4.2
    Guest rating

    Location

    Staff speak very little English,couldn't order the food through reception(night shift).Avoid (free) sauna and massage facilities.They demand tips from very beginning to the end for nothing.After each massage they give you to sign papers you don't even understand.When I came out I found out that I've sign for tips worth weekly wage.Rip off.

  • 9.2
    Superb

    Great location, in the modern part of Shenzhen; nice restaurants and shops in the area; proximity of Metro station (2 minutes by foot); nice staff.

  • 7.4
    Very good

    Good location , there are many small restaurants close by . And there is a vast selection of shopping malls for all budgets. The Lou Wu border crossing is close by with another huge selction of shops .The hotel is a little worn out and in need of refurbishment. Our delux room is acceptable in comfort and facilities. Remember to request for the coach transport RMB200 direct from this hotel to the Hong Kong Airport through the Immigration and customs withhout having to drag your baggage , a service that seemed to be used by many Europeans. A big relief from the nighmare we endured in coming in from Hong Kong.

    In common everywhere in China in a non- international hotel chain this hotel has some difficulty in coping with (1) the English language and (2) the flexibility expected for independent international travellers like ourselves. The first stay was satisfactory.

  • 5.8
    Guest rating

    Otel worker Jackie was very helpful. Receptionist girls was likely to be elegant.

    When I went to hotel without reservation via Booked.net the price given to me was appx %30 high (it was 458 RMB, Booked.net price was only 311 RMB). Even I tell them internet price, they did not change the price. After I check in hotel, I connected internet and made a reservation via Booked.net. Golden spa was extraordinary. Thank you Booked.net. I checked out before planned time.

  • 5.0
    Guest rating

    Location was good, but rooms were very ok sorts, had smelling carpets.,,I Wd never stay again.

    The Spa cheated on us with the pricing. Prices offered were different before the massage and we were charged far more after massage. After heated arguments we had to shell out more from our pocket...

  • 5.4
    Guest rating

    The location was good

    For an international hotel to cater for tourists they really need to speak a bit of English on Reception. The breakfast room was poor. The business center was a joke and a generally unfreaindly atmosphere. I would never stay in this hotel again.

  • 6.2
    Good

    Excellent location not far from MTR and shopping centre

    Smoke smelling room, slow internet

  • 7.0
    Very good

    Great localization. It is the best skill of that hotel. But there is a very good spa inside too.

    I asked for a non smoke room in my reservation and at frontdesk too. But they put me in a smoking room. And when I arrved at the room, a women was hidding the smoking things and openning the windows. It means, they would fool me. Towels and internet not so good too.

  • 5.8
    Guest rating

    They could not find my booking record and need to check and arrange for ~30 mins

  • 9.2
    Superb

    Hotel staff, Location (Everything is nearby .. MTR station, Shopping mall, Starbucks, Piazzahut and Indian restaurant !)

    Little bit noisy during day time

  • 5.0
    Guest rating

    The location was not ideal but good, near to the MTR station and walking distance from some food places. The bathroom was nice and modern. Good idea to have a computer with internet connection in the room.

    One could tell the room wasn't very clean and it had a mild funny smell. The furniture was bulky and placement was not well though out so if one were using the computer another would have trouble passing. The staff did not speak very good English and could not do math properly when calculating my final bill.

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Highlights
8
FabulousBased on  182 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Spa Hotels in China

Use Badge
Good to know
Check-infrom 2 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 12 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Shenzhen (SZX)21.0 mi
Train
Shenzhen Railway Station Luohu3700 ft
Lok Ma Chau Station4.0 mi
Underground
Guomao Station1000 ft
Science Museum Station1.7 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
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